Intercom Control Software is a centralized platform for configuring, monitoring, and operating intercom systems across one or multiple sites. It streamlines day-to-day tasks like call handling, door release, paging, and emergency notifications while giving administrators clear visibility into device health, user activity, and system performance. Designed for scalability and security, it supports both small installations and large, multi-building deployments.
Key features
- Unified dashboard: View live device status, active calls, and alerts in one place.
- Device onboarding: Automatically discover compatible intercoms on the network and apply template-based provisioning.
- Call routing and groups: Define call flows, hunt groups, paging zones, and failover rules for after-hours or outages.
- Two-way audio and video: Handle calls with talk/listen and optional video preview/answering when supported by devices.
- Access actions: Trigger door strikes, gates, and relays with role-based permissions and detailed logging.
- Schedules and automation: Set time-based rules for routing, announcements, and door operations.
- Notifications: Send alerts to designated users via in-app, email, or other configured channels.
- Audit and reporting: Review call histories, access events, health checks, and export data for compliance.
- Security and governance: Role-based access control, encrypted connections, and granular permissions.
- Integrations: Works with SIP/VoIP systems, RTSP video streams, and provides webhooks or APIs for third-party platforms.
- Maintenance tools: Monitor device health, push firmware updates, and receive proactive warnings.
Ideal for
- Residential complexes and gated communities
- Offices and co-working spaces
- Schools and campuses
- Healthcare and senior living facilities
- Warehouses, logistics hubs, and industrial sites
Deployment options include on-premises or cloud-hosted setups, with access from modern web browsers and mobile devices. Intercom Control Software helps teams reduce response times, improve visitor management, and keep facilities secure—without adding complexity.
Intercom Control Software is developed by ProCom GmbH. The most popular versions of this product among our users are: 5.1, 5.2, 5.3 and 7.0. The name of the program executable file is ICS.EXE.
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